Shipping policy
At Brightstrip, we aim to provide a smooth and reliable shipping experience for all our customers. Please review our shipping policy before placing your order.
📦 Order Processing
All orders are processed within 1–5 business days after payment is confirmed.
Once your order is shipped, you will receive a confirmation email with tracking information.
Orders placed on weekends or holidays will be processed on the next business day.
🌍 Shipping Times & Delivery
As we operate via dropshipping, shipping times may vary depending on your location and the warehouse our suppliers ship from.
Region Estimated Delivery Time
United States 7–15 business days
Canada 10–20 business days
Europe 10–20 business days
Australia & NZ 10–20 business days
Rest of the World 15–30 business days
Note: These are estimated times only. Actual delivery may be affected by factors outside our control (e.g. customs delays, carrier issues, etc.).
Shipping Methods
We use standard international shipping methods provided by our suppliers. Carriers may include USPS, Yanwen, 4PX, DHL eCommerce, or local postal services depending on the destination.
Tracking Your Order
Tracking numbers will be provided as soon as your item ships. Please allow a few days for the tracking link to become active. You can track your order [insert tracking page or service link].
Customs, Duties & Taxes
Import taxes, customs duties, and related charges may apply depending on your country’s regulations.
Brightstrip is not responsible for any additional charges incurred during or after shipping (e.g. tariffs, taxes, customs).
Missing or Delayed Orders
If your order hasn't arrived within 30 business days, please contact us at [your support email], and we will investigate the issue.
Please note that delays may occur during peak periods, sales, holidays, or unforeseen shipping disruptions.
Questions?
If you have any questions about your order or our shipping policy, feel free to reach out to our support team at hdcshippingmerch@gmail.com